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FAQs on Microsoft Office

General Questions:

What are the new features of Office 2013?

Microsoft Office 2013 comes with a host of new features focusing on document sharing and collaboration. Users can now edit PDF files and make changes to forms within Word. In addition, a start screen has been added when opening word which makes more options available to the user. Outlook interacts efficiently with attachments, allowing users to download and access them easily.

What is the Ribbon?
The ribbon was introduced in Office 2010, is Office’s new navigation bar or tool bar. The Ribbon now provides easy to use icons to quickly connect to functions. Take time to review the new toolbar command from Office 2013 with this interactive tutorial.

How does Office 2013 affect Mac Users?
Microsoft Office 2013 is currently not available on workstations running Mac OS X. Office for Mac 2011 is the latest version available.

Can I install Office 2013 for use on my home PC?
Faculty and Staff are eligible to download a licensed copy of Microsoft 2013 by visiting the eMall within the CUNY Portal. The Home or Personal section describes how to go about attaining your copy of Office 2013 for home or personal use. Please click here to get more details.

Can users with an earlier version of Office open documents I created with Office Professional 2013?

Office 2007, Office 2010, Office 365, or Office 2013 users can open documents created without any additional action. Users using earlier versions of Office may need to download and install a compatibility pack.

Can I install more than one version of Office on my machine?
No, we only support Microsoft Office 2013 at the time. Older versions can not co-exist on the same machine.

How do I obtain assistance and support?
Employees are encouraged to view the guides and video tutorials we have linked on our web page. Visit our Quick Guides and “Training Videos” sections for tutorials and training.

 

Questions on Baruch's Upgrade to Office 2013:

Why is the College moving to Office 2013?
Baruch College is moving to Office 2013 to maintain the latest technology in both Academic and Administrative areas. Microsoft will be limiting their technical support for the Office 2010 Application in the years to come. Full details are listed on our Office Upgrade page.

What is included in the upgrade?
The Office Productivity Suite for Baruch College will include; Outlook, Word, Excel, Power Point, Publisher. Access will be provided on an as needed basis. Visio, SharePoint Work Space, Info Path Filler, Info Path Designer will be installed on an as needed bases for instructional use. Some advance features documented on Microsoft’s site may not be available at the College as functions may require backend in systems that could not be installed. For information on specific features or functions please contact the BCTC Help Desk.

How will this update affect me?
There are various ways to update Office 2013. New machines being deployed will have Office 2013 already installed. Current machines will be upgraded based on the timeline outlined in the Office Upgrade page.

 

Installation Questions:

Do I have to update to the new platform?
All Baruch employees workstations will be upgraded to the new Office 2013 Platform as Microsoft and the College will be limiting support for the Office 2010 Applications.

Will I lose any data?

Employees will not lose any data while updating to the new Office 2013 platform or Email System.

How do I obtain assistance and support?
Employees are encouraged to view the guides and video tutorials we have linked on our web page. Visit our Quick Guides and “Training Videos” sections for tutorials and training.

Can I install more than one version of Office on my machine?
No, we only support Microsoft Office 2013 at the time. Older versions can not co-exist on the same machine.

 

Software Eligibility:

How can I update my Baruch-owned laptop?
Updates to laptops will depend on the age and the hardware installed within the equipment. System requirements must be met before MS Office 2013 can be installed. For College-issued equipment please contact the BCTC Help Desk for assistance and support. Updates for Faculty laptops will be coordinated through your school's technical coordinator.

Where do I go if I have a technical issue with MS Office 2013?
Please call or email the Help Desk at 646-312-1010 or helpdesk@baruch.cuny.edu
or visit us at www.baruch.cuny.edu/bctc/helpdesk