5/21/2025
CUNY Secure Remote Access (VPN) update
CUNY/CIS has updated the CUNY Secure Remote Access (VPN) and continues its efforts to restore service.
In the meantime, access is available through our interim staging environment: (https://titus.cuny.edu)
We will provide the permanent access details in a future communication.
To assist with access, CIS has included documentation with step-by-step instructions for using the CUNY Secure Remote Access (VPN).
If you encounter any issues or need additional assistance, please contact the CIS Service Desk.
We will continue to provide updates as more information becomes available.
5/24/2025
Maintenance with Interruption: Windows Server
Due to a Central Office windows maintenance on Saturday, May 24th from 7:00 AM until 3:00 PM, the following applications can be intermittently unavailable.
Archibus, Campus Logic Connect servers, Campus Search Tool and Financial Aid Estimator, CUNY Admissions Tool (CAT), CUNY Scholarship, CO Phone Book,
Compass Internet Application, DeepFreeze, Degree Works Report, DevSecOps windows servers, Digital Signage, Domain Controllers, Energy Information System (EIS),
FileNet, FPCM, Global Search, Hello Sign, HR Assist, LanDesk Management, Launchpad, Middleware Web Service, MyInfo, Nlyte Servers, Online-Admission, PSI, Capture, Print Servers, RDHS Servers, Report Executive, Room Wizard, Right Fax, SolarMap, Solarwinds Monitoring, SQL Servers, Terminal Server, Time Matters, Vaccination Tracking, Veeam, Virtual Bookstore, Xerox XDM Server
For up-to-date Enterprise Service Desk Announcements, visit CUNY IT Help at https://cunyithelp.cuny.edu/
5/24/25
Maintenance with Interruption: Linux Servers
Due to a Central Office Linux servers maintenance on Saturday, May 24th, CUNY Login Self-Service
(new user, forgot username, forgot password, manage your account, and MFA) functions will not be available from 7:00 AM to 10:00 AM.
The other following applications may be intermittently unavailable from 7:00 AM until 5:00 PM:
www.cuny.edu, access.cuny.edu, APEX, calculusplus.cuny.edu, cisweb.cuny.edu, clip.cuny.edu, Control-M, cunyba.cuny.edu, cunymath.cuny.edu, CUNY Single Sign-on, CUNYSmart, DataWarehouse, Degreeworks, eResource Center (erms.cuny.edu), gateway.cuny.edu, Ideate, lacuny.cuny.edu, literacy.cuny.edu, nature.cuny.edu, newsoftwareshare.cuny.edu, OAREDA Database, OBI, ODI, ols.cuny.edu, policy.cuny.edu, sideguide.cuny.edu, Tableau, timeqcc.cuny.edu, top.cuny.edu, writesite.cuny.edu
For up-to-date Enterprise Service Desk Announcements, visit CUNY IT Help at https://cunyithelp.cuny.edu/
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