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How do I know if my Dean/VP has given me a rate category?

  • Your Dean/VP will either email you the rate category or put the rate category within the comments of your event after you've sent them the details of your event (See: Space Reservation Workflow - Event Organizer (Step 4 on the linked section) . You can see the comments for an event by modifying your event on the "Modify/Cancel/Delete" page. The comment would look like the image below.
    If you do not see either, please contact your Dean/VP directly .
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How do I know if a Space Manager has received my facility request?

  • An event will send a facility request if the following things are true: 

    • Your event has been released, not saved. This option is set when you preview the event. A saved event will not send a request to the Space Manager.



    • You have a room booked for your event date(s). You can verify whether or not you have correctly selected a room on the "Scheduling & Facilities" tab in the "Schedule Facility Booking(s)" area. If you see Unbooked anywhere, it means you have not booked a room for your date(s).

      If you have correctly selected a room, it will be displayed like below:



      If you are unsure on how to correctly book a facility, please follow the instructions here: Active Data Calendar Training Guide - Scheduling & Facilities Tab
    • You can check the facilities calendar to see if the room(s) is in Approved or Pending status.
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How do I know of a Space Manager has approved or denied my facility request?

  • If a Space Manager has approved or denied your request, you should receive an email like the one below.



  • You can also check the "Change Log" to see if a room has been approved or denied. This page is shown after you select an event to modify on the "Modify/Cancel/Delete" page.



    If a Space Manager has approved/denied a facility, you should see something like this in the change log:
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  • You can check the facilities calendar to see if the room(s) is in Approved or Pending status.
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I've received an email that says "Facility Requested for Event placed in Review/Wait List Status", what does that mean?

  • If you received an email similar to the one shown below, it means that another event requesting the same facility within a period of time that overlaps with your event has been approved for the room. This room is no longer available for your event.

    You should modify your event and request another room or change the start/end times for your event to a time in which the room is available.

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General Calendar Questions

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