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- Verify the Employee’s agreement code
- Ensure all email authorizations and approvals are documented in the CRM case.
AS PER BCTC PROTOCOL USING KACE TICKETING SYSTEM BELOW:
Business Process Owner(s) and Administrator(s) can send the approval using the email CUNYfirstAccess@helpdesk.baruch.cuny.edu and must CC' to Barbara.Strauch@baruch.cuny.edu and Tabassum.Lodhi@baruch.cuny.edu
All the senders and receivers email address must be a valid Baruch College email address as per CUNY policy.