Clients & Recent Projects

For inquiries about BCSR services or more information about current projects please contact Daonese Johnson-Colón by email at Daonese.Johnson-Colon@baruch.cuny.edu or by telephone at 646 660-6776.

NYC Department of Health and Mental Hygiene (DOHMH) Clean Air Survey (March 2012)
A telephone survey of 1,200 NYCHA residents that assessed attitudes towards smoke-free housing policies, experiences with transfer of second-hand smoke and smoking rules for their home.

Baruch College New York City Poll: Policing, Protection, Profiling and Pat-Downs (March 2012)
A public opinion poll of 804 adult New York City residents conducted from February 28th to March 7th, 2012. The poll was designed to gauge public opinion on current issues of public interest concerning policing, protection, profiling, pat-downs and overall satisfaction with city services and quality of life. Based on the results, BCSR produced the second NYC SAT (Satisfaction, Approval, and Trend) score. The poll included a cell phone sample as well as interviews conducted in English and Spanish. For results, please see the press release, poll analysis and CUNY TV's City Talk. The second NYC SAT score will be released shortly.

NYC DOHMH Restaurant Program Evaluation Follow-up Poll (January 2012)
A poll of 511 adult New York City residents evaluating awareness and response to DOHMH's NYC restaurant grade card initiative to date. For results and more information, please see the March 6th press release from the Mayor's office. Additional coverage can be found in The Wall Street Journal, NY Post and CBS New York.

NYC Department of Health and Mental Hygiene (DOHMH) Heat Warning and Behavior Survey (September 2011)
A telephone survey of 712 adult residents of New York City that evaluated public awareness of heat warnings and alerts as well as current measures taken by respondents to prevent heat-related illness.

NYC DOHMH Restaurant Program Evaluation Poll (July 2011)
A poll of 502 adult New York City residents evaluating awareness and response to DOHMH's NYC restaurant grade card initiative. For results and more information, please see the August 1st press release from the Mayor's office.

NYC DOHMH HIV Awareness Survey (July- August 2011)
A telephone survey of 2,473 adult New York City residents designed to assess
awareness, attitudes and behavior related to HIV, HIV testing, and the New York City DOHMH's HIV testing initiatives.

Long Island/Hudson Valley Smoking Survey (July 2008- July 2011)
Annual telephone survey of 3,227 residents in nine counties across the Long Island-Hudson Valley region conducted on behalf of a consortium of anti-tobacco organizations and the New York State Department of Health. The 2009, 2010, and 2011 surveys included a cell phone sample of each county, and interviews were conducted in English and Spanish. This ongoing study is designed to assess current smoking levels and to aid the organizations in determining awareness levels of the health effects of secondhand smoke and in gauging potential support for policies to reduce smoking and exposure to secondhand smoke.

UJA-Federation of New York Community Trust for Disabled Adults Evaluation Survey (May 2011)
Working with the Center for Nonprofit Strategy and Management at Baruch College, School of Public Affairs/CUNY, conducted a pen-and-paper telephone survey to evaluate the advocacy services currently provided by FEGS as part of the UJA-Federation of New York Community Trust for Disabled Adults.

Baruch College New York City Poll: Immigration, Labor Unions, and the State of the City (May 2011)
A public opinion poll of 1,207 adult New York City residents conducted from April 26th to May 9th, 2011. The poll was designed to gauge public opinion on current issues of public interest concerning immigration, labor unions, and overall satisfaction with city services and quality of life. Based on the results, BCSR produced the first NYC SAT (Satisfaction, Approval, and Trend) score. The poll included a cell phone sample as well as interviews conducted in English and Spanish. For results and the NYC SAT score, please see coverage in the Baruch College Campus News (here and here), Daily News, NY Times, Metro, CUNY TV's CityTalk, and by Bronx Borough President Ruben Diaz Jr.

Institute for Children, Poverty, and Homelessness (ICPH) Survey of NYC III (January 2011)
Conducted a telephone survey of 1,014 adult New York City residents on behalf of ICPH. As the third ICPH survey of NYC, the goal was to further improve understanding of public awareness of family homelessness and determine how public perceptions of citywide policies addressing homelessness have changed. The survey included a cell phone sample as well as interviews conducted in English and Spanish.

New York City Housing Authority (NYCHA) Resident Satisfaction and Perception Survey (October 2010)
A telephone survey of 1,620 public housing and Section 8 residents designed to assess the quality of life and unmet needs of residents. The survey examined their perceptions of NYCHA, levels of satisfaction with their housing, safety concerns, and ways to encourage personal and community growth and development. Interviews were conducted in English, Spanish, Russian and Chinese.

Institute for Children, Poverty, and Homelessness (ICPH) Survey of Chicago (August 2010)
Telephone survey of 2,021 adult residents of Chicago on behalf. Having previously conducted multiple surveys in New York City for ICPH, the goal of this survey was to compare levels of public awareness and perceptions of homelessness between NYC and Chicago residents. The survey included a cell phone sample as well as interviews conducted in English and Spanish.

CUNY Student Food and Housing Survey (Summer 2010)
A multi-mode survey of 1,086 CUNY undergraduate students investigating the food and housing security and mental health issues facing students. The survey was conducted online and over the telephone.

Institute for Children, Poverty, and Homelessness (ICPH) Survey of NYC II (January 2010)
Conducted a telephone survey of 1,024 New York City residents on behalf of ICPH. The goal of this second ICPH survey was to improve understanding of public awareness of family homelessness and determine public perceptions of citywide policies addressing homelessness. The survey included a cell phone sample as well as interviews conducted in English and Spanish.

National Urban Fellows (NUF) 40th Anniversary Alumni Survey (September-November 2009)
A multi-mode survey of 391 alumni from the classes of 1970 through 2009. The goals of the study included understanding the experiences of the Fellows and developing a leadership model for women and people of color to achieve success in government, non-profit and for profit organizations. The study included focus groups, interviews and a survey conducted by email, first-class mail and telephone.

Institute for Children, Poverty, and Homelessness (ICPH) Survey of NYC I (July 2009)
A telephone survey of 820 New York City residents designed to examine public awareness of family homelessness. ICPH is an independent nonprofit research and development organization focusing on action-oriented research that provides data and ideas to enhance the public policy serving homeless families. The survey included a cell phone sample as well as interviews conducted in English and Spanish.

Department of Health and Mental Hygiene (DOHMH)/New York City Housing Authority (NYCHA) Survey of the Aging Population (June 2009)
Conducted a telephone survey of 1,036 members of the NYCHA senior citizen population (65 years and older) on behalf of NYCHA and the New York City Department of Health and Mental Health. Interviews were conducted in English, Spanish, Russian and Chinese. The NYCHA/DOHMH Survey was designed to learn more about the health and well-being of older residents in New York City public housing. The questionnaire explored issues of health status, quality of life, medical conditions, mobility, and perceptions of safety.

Division of Behavioral Health - Kings County Hospital Center: Survey of the Employees (Summer 2009)
Baruch College Survey Research designed a paper survey for the employees at King County Hospital Center to assess employee satisfaction and effectiveness of hospital management systems. A focus group was conducted to assist in developing questions. The survey was distributed during the employees work hours. The survey yielded 99 responses.

Human Services Council (HSC): The Helpers Need Help: New York City’s Nonprofit Human Service Organizations Persevering in Uncertain Times (Summer 2009)
A web-based survey of 244 organizations designed to illustrate the ongoing and timely financial issues affecting human services organizations and to gain insight about changes in public and private resources, staff, services and programs occurring within these organizations. The survey was sent to the executive directors of member agencies of HSC and to several key social service umbrella organizations.

NY1 News 2009 Mayoral Poll II (May 2009)
Conducted a telephone survey of 754 New York City residents from May 12th though May 16th, 2009, this included 595 registered voters. The survey was designed to gauge public opinion on current issues of public interest, including the H1N1 flu, the MTA, the economy and the mayoral election.

NY1 News 2009 Mayoral Poll I (January 2009)
A telephone survey of 705 New York City residents (535 registered voters) for NY1 news that gauged opinion on the upcoming Mayoral race, the Governor's Senate appointment, and local economic and city issues.

Center for Nonprofit Strategy and Management Executive Outlook Survey (March 2005- present)
An annual web-based survey of over 100 executive directors of nonprofit human services organizations in New York that reported their views on overall conditions. Areas of interest included how groups in need of assistance were faring and how public policies and operating issues affected performance of the nonprofit services sector. For more information, visit CNSM.

CUNYfirst (April 2008- present)
Administer web-based survey to CUNY employees across all the campuses as part of a large ongoing study to determine employee attitudes and satisfaction with the CUNYfirst system. For more information, visit CUNYfirst.

Campaign Finance Institute Poll (October – November 2008)
Conducted a telephone survey of 646 Connecticut voters, including a panelback component from a 2006 survey, on behalf of the Campaign Finance Institute an affiliate of George Washington University. The survey was designed to help CFI in their ongoing work to understand public knowledge of and views toward campaign finance laws. For more information, visit CFI.

NY1 News Term Limits Poll (October 2008)
A telephone survey of 626 registered New York City voters for NY1 news that gauged opinion on term limits, the Mayor’s plan to pursue a third term, and the recent economic downturn.

New Yorkers for Parks (July – November 2008)
Provided consultation, design, and analysis for a park user exit poll conducted by New Yorkers for Parks among 269 park users at Queensbridge and Seward Parks. For more information, visit NY4P.

Center for Nonprofit Strategy and Management (April – June 2008)
Following the 2008 Consulting Day, administered a web-based survey to consultants and participants to gather their evaluations of and feedback on the event. For more information, visit CNSM.

Northern Manhattan Dominican-American Survey, CUNY Dominican Studies Institute (2008)
Developed and conducted a telephone survey of adults of Dominican descent located in Northern Manhattan. Areas of inquiry included general health and economic conditions and the nature and extent of social networks both in New York and the Dominican Republic. For more information, visit CUNY DSI.

American Humanics Alumni Survey (2007)
Administered a web-based survey to determine the impact of Baruch College’s American Humanics Nonprofit Leaders Certification Program on future job placement and career opportunities of alumni.

New York City Department of Health and Mental Hygiene, Community Health Survey (2002 -2007)
Conducted telephone interviews of over 60,000 New York City residents on health conditions and status, behaviors, and health care access. Interviews were conducted in English, Spanish, and other languages (including Russian, Cantonese and Mandarin, Korean, Hindu, Haitian Creole, and others). For more information, visit NYC DOHMH.

eTownPanel (2003 - 2007)
eTownPanel, now known as CivicPanel, was funded by a grant from the Alfred P. Sloan Foundation and was formerly housed at Baruch College before a move to Rutgers University in 2008. Using the Internet as an innovative tool to survey communities about the performance of local governments and other issues, projects were mainly focused on New York City. For more information, visit etownpanel.

Future Paths Study (2003 - 2007)
Funded by the National Science Foundation, this web-based survey tracked a panel of over 1,000 undergraduate engineering majors at four northeastern universities over a four year period. The survey sought to understand how experiences as a college student influenced goals and career aspirations. For more information, visit Future Paths.

CUNY Surveys on Higher Education Needs and Choices (2000 -2006)
Administered semi-annual telephone surveys to approximately 800 to 1,200 adults in New York City about their higher education needs and choice of colleges.

Rockaway Community Survey (2000 - 2003)
A telephone survey of over 2,700 local residents of the Rockaways that was conducted over three years on behalf of the Rockaway Health Alliance and the Project for Rockaway Youth in Safety and Education (PRYSE). Focus was on specific safety and health issues in the community. For more information, visit PRYSE.

The United Way of New York City (2003)
Conducted a telephone survey concerning future professional development and leadership needs in the nonprofit sector based on interviews with over 300 executive directors of local nonprofits and 300 future leaders identified by the executive directors. For more information, visit United Way of New York.

Survey of New York City on Use of and Satisfaction with Municipal Services (2000 - 2001)
As a joint project between the New York City Council and the Baruch College School of Public Affairs, over 4,000 telephone interviews of city residents were conducted to learn about their use of and satisfaction with a wide range of municipal services. For more information, visit NYC Council.

Seedco, Inc. (2001)
A national telephone survey of over 350 executives of community-based economic development organizations regarding their use of information technologies. For more information, visit Seedco, Inc.