New York City Housing Authority - The Leadership Academy

The New York City Housing Authority (NYCHA) Leadership Academy has two overall objectives. The first is for participants to develop the essential management and leadership skills that they need for career advancement, professional development, and for greater personal satisfaction and fulfillment in the workplace. The second is for them to gain the theoretical and practical knowledge needed to better analyze, manage and evaluate effective public sector programs. The program will provide them with an awareness of their own competencies and provide them with the skills that they will need as they encounter the many changes and challenges of the public sector. The seminar will cover best practices in communication, departmental budgeting, managing diversity, strategic planning, intergovernmental relations, program evaluation, and productivity tracking.

A key goal of the program is to provide participants with conceptual and practical tools needed for refinement and advancement in careers in the public or private sectors, and for their own personal and professional growth. They will be able to identify and plan to meet organizational needs, work within and manage task-oriented teams, and to communicate effectively with organizational stakeholders. Overall, participants will be taught the managerial and leadership, budgeting and finance, communication, and analytical skills necessary to be an effective leader and manager. They will emerge from this program with greater awareness of what it means to be an effective manager, will be able to apply their classroom lessons to their present jobs, and will possess an understanding of the leadership and managerial skills that will improve their personal and professional growth and allow them to advance in their careers.

Topics covered are:

Overview of Housing Policy
Leadership versus Management
Personal Professional Development
Communication: Audience, Purpose, and Institutional Influence
Intergovernmental Relations
Departmental Budgets
Strategic Planning
Performance Measurement and Productivity Tracking
Building a Culture of Service Excellence