MBA in Management/Operations Management
This Zicklin School of Business specialization provides students with the conceptual foundations, analytic tools, and strategic perspectives necessary to manage operations in the service sector. All courses use problems and cases drawn from such industries as retailing, banking, transportation, insurance, and health care to illustrate material that traditionally focuses only on manufacturing. Students learn techniques to improve efficiency, enhance customer satisfaction, and reduce cost. They also learn the strategic implications and unique role of services.
The production of both tangible goods and intangible services requires pragmatic management of a wide spectrum of operations. The courses in this major provide training in the rational, systematic approach to management planning, decision making, and control. Quantitative models and methods are integrated with case studies in courses on management information systems, production planning, capacity planning, inventory control, facility and materials management, quality control, and productivity management.
QuickStart
and Preliminary Courses
Core
and Breadth Courses (33
credits)
Major Courses (12 credits)
| Required | ||
| MGT 9500 | Management Science | 3 credits |
| MGT 9710 | Quantitative Analysis for Service Management | 3 credits |
| MGT 9720 | Service Management Strategies | 3 credits |
| Choose one course from: |
||
| MGT 9560 | Management Information Systems | 3 credits |
| MGT 9730 | Project Management: Strategic Design and Implementation | 3 credits |
International
Elective (3
credits)
Choose one international elective.
General
Electives (9
credits)
Choose three general electives.
Students may apply their 9 general elective credits toward additional courses in their major, courses from other functional areas that complement their major, or a second four-course major.
The
program information above is from the Graduate Bulletin 2005
- 2008
View the entire
Bulletin or previous Bulletins