Reversing the Technology Ratchet: Using Design Thinking to Align Hi-Tech and Hi-Touch
Available to all users
Duration: 64 min.
Creator(s): Bell, Steven J.
Contributor(s): Tobin, Tess Downing, Arthur Finder, Lisa
Alternative Title: Using Design Thinking to Align Hi-Tech and Hi-Touch
Publisher: Bernard M. Baruch College
Date: 2007-05-18
Description: Steven J. Bell, Associate University Librarian for Research and Instructional Services, Temple University Libraries, delivers the keynote address of LACUNY 2007 Institute - "Technology with a Face: High Tech Meets High Touch". Mr. Bell shares ideas for regaining control over library technology with an exploration of how we might better identify and adopt the technologies that are right for our libraries, and do so in a way that respects our profession's core value of humanistic service delivery and workplace environments. The keynote is followed by a Q&A session.
Tess Tobin, co-chair of LACUNY 2007 Institute, gives the opening remarks. Arthur Downing, CIO/Assistant Vice President for Information Technology, and Chief Librarian, Baruch College, delivers the welcoming remarks. Lisa Finder, President of LACUNY, introduces the keynote speaker.
The event takes place on May 18, 2007 at Newman Conference Center, 7th floor, Baruch College.
Subjects: Libraries and the Internet Public services (Libraries)--Technological innovations Customer services--Technological innovations
Media Group:
Event
Media Type:
Video
Source: miniDV00738
Copyrights: Library Association of the City University of New York , 2007
