PAF 3301 Models of Service Delivery
3 hours; 3 credits

The principles and problems of delivering urban services and the design of alternative service delivery systems are introduced in this class. The particular focus is on how well government serves the public, what kind of information is needed to answer questions about the effectiveness, efficiency, equity, and quality of services, and how to make service delivery more responsive to the public.

Prerequisite : ENG 2150