What is STARR Search?

STARR Search is a system that allows students to:

• Search and apply for jobs and internships
• View and RSVP for career fairs, workshops and corporate events
• Register for OCR (On-Campus Recruiting) events and schedule interviews
• Find a mentor

Where do I log in?

Please visit http://baruch-csm.symplicity.com/students to log in.

Who has access to STARR Search?

All undergraduate students, alumni and Weissman School of Arts and Sciences graduate students. Accounts are automatically created at the beginning of each semester, and the information is emailed to each student's Baruch email address.

How do I know my username/password?

Your user name is the email registered in the account (all of it). Your password is automatically generated and emailed to your Baruch email address at the beginning of the semester. All accounts are originally created using your Baruch email address in the following format: FirstName.LastName@baruchmail.cuny.edu.

I am supposed to have an account but my user name doesn't seem to exist.

If you have tried a correct user name, as described above, your information might have become available after the accounts were created. Please contact us and request an account.

Are STARR Search and eRecruiting the same?

No, they are completely different systems. eRecruiting is not being used anymore by the STARR Career Development Center.

What is my Starr Search user name?

Your user name is the email address registered in the account. If you have not changed it, since your account was created, it is in the following format: FirstName.LastName@baruchmail.cuny.edu

Can I change my user name?

Yes. If you change the email address registered in the account then your user name will change as well.

Can I use any email address I want or does it have to be a Baruch one?

We advise all students to use an email address they check often. All STARR Search correspondence is done through email and you might miss valuable opportunities if you are unreachable.

When I try to log in I get an error message saying that the user name does not exist.

Please make sure that the user name is in the correct format, as described above.

My Baruch email address has changed and I can't log in anymore.

The email address registered in your account is not tied to any changes implemented by Baruch or any other email providers. You have to manually update the address. Use the old address to log in, until you have updated it. If you do not have access to your email account anymore you will have to contact us and request the change.

I had an eRecruiting account and my user name doesn't work anymore.

Only active eRecruiting accounts were transferred to STARR Search. If your old user name doesn't work anymore you will have to contact us and request a new account.

What is my password?

Your password is automatically generated, and emailed to your Baruch email account when your STARR Search account is initially created.

I forgot my password. What do I do?

Open the login page (http://baruch-csm.symplicity.com/students) and click the "Forgot Password" tab. Follow the instructions to recover your password.

I reset my password and I still haven't received a new one.

Please allow at least 24 hours to receive a new password. Also, make sure emails from the system are not being blocked by your provider as junk mail. If you are still unable to retrieve your password please contact us and request a new password.

After I log in, where do I change my password?

Your password can be found under Profile->Password/Preferences.

I cannot apply for a job.

Some jobs are filtered by specific criteria. If you are not able to apply for a job, please check the sections on the right side of the screen for reasons why you do not qualify.

I fit all the criteria of the job description and I still can't apply.

If you fit all the criteria, but are still getting errors, please contact us as this might be an error in the job posting.

If I click on "Jobs & Internships" it takes me to my profile.

You cannot apply for jobs/internships until you have filled out your profile. Please try again after your profile is complete.

I cannot apply for a job because "Applicant Type" is not set.

Every student is required to attend one of our OCR workshops before being allowed to apply for OCR jobs. "Applicant Type not set" means there is no record of you having attended the required workshop. Please check the calendar or call for a schedule of OCR workshops.

I have yet to hear back from a job that I have applied for.

Depending on the employer, only qualified candidates will be contacted. If it is an OCR job, you will see an alert on your home page (after you log in) to schedule an interview.

My resume does not look the same after I upload it.

Documents are automatically converted to PDF when they are uploaded. Some formatting elements might be lost in the conversion. You can try converting the document to PDF on your own computer and then uploading the PDF version directly.

A job requires me to upload an unrelated document. Where do I do that?

You can upload a variety of document types: resume, cover letter, unofficial transcript, writing sample and other documents. If you are trying to upload an unrelated document select "Other Documents" as document type.

I cannot find the additional documents requested by the employer.

Please check the document library for additional employer documents. It is accessed by clicking "Documents" and then "Document Library". If the document is not available here, check the job description for links and additional information