WebMail
Problem:
Over Quota, Can't Delete Messages
You
may be over your 15.0 megabyte (MB) WebMail mail storage
limit (quota). You won’t be able to log in to WebMail
until you delete some messages. Here’s the simplest
way to fix your quota problem:
1. Go to http://www.mail2web.com
2. Click "Advanced
Login"
3. Complete all
four fields with the following information (as below)
Server
name or IP address webmail.baruch.cuny.edu
User ID or Login name
[student’s username, for example bb123456]
Password
[student’s password]
Mail Protocol
POP3 IMAP4 [select IMAP4]
4. Click 
5. Since quota
problems are often caused by a few large messages, the
quickest way to fix your quota is to delete your largest
messages first. To do that, click the down-arrow (
 )
next to Size (see below) to sort e-mail
from largest to smallest (as below)
6. The largest
e-mails in that folder will appear at the top of the
list. Select all large e-mails (100K or above) that
are no longer needed and click 
7. Click the
down-arrow next to INBOX to select the different folders in your
account, and click to open each folder (as below)
8. Repeat as
in steps #5 and #6 above, sorting from largest to smallest
e-mails and selecting and deleting all e-mails that
are no longer needed.
9. MAKE
SURE YOU DELETE ALL THE EMAIL IN THE TRASH FOLDER
AND ANY UNNECESSARY MAIL IN THE SENT FOLDER.
10. When you
have deleted larger e-mails from every folder,
click "Logoff/Change" User. You can now use WebMail
as usual: http://webmail.baruch.cuny.edu
11. Read more
about WebMail quotas or contact
the BCTC Help Desk at (646) 312-1010. |
