Baruch Computing and Technology Center (BCTC)

Policy on Support for Microsoft Windows 8

As members of the Baruch College Community may know from the extensive press coverage, Microsoft's client Operating System, Windows 8 is now available. Although the changes to Windows 8 from Windows 7 appear relatively minor on the surface, most of the changes in the operating system are "under the hood" -- structural changes in the way the OS operates internally. The result is that, in order to fully support Windows 8, organizations need to implement major changes to their internal software and business processes, most of which are geared towards delivering services to the Windows XP/7 model.

Additionally, new Microsoft Operating Systems historically have not stabilized for at least 6-9 months after their release, meaning that even as we develop and modify our back end systems to match Microsoft's new OS, that OS is going to be in flux. It is critical that we wait until Microsoft settles its development cycle and stabilizes the OS before we deploy this OS to end users, who will expect it to be as reliable as the OS they currently use.

As a result of these changes, and in order to ensure the highest standard of service for users of all editions of Windows, BCTC will postpone support of Windows 8 until we have prepared the network for introduction of the new operating system and make the necessary back-end changes to allow Windows 8 to function comfortably in our network aside Windows XP/7. Once we believe that Windows 8 in a stable state, and that our network and technicians are ready to support the new operating system, we will initiate support for the OS and notify the Baruch College community.

 

Updated May 1, 2013