Baruch Computing and Technology Center (BCTC)

View the
2004-2005 Student Technology Fee Task Force Report
for current information

Report of the Baruch College Technology Fee Task Force - May 30, 2003

Ronald Aaron (Associate Dean of Students)

David Birdsell (Executive Director of Academic Programs, School of Public Affairs)

Robert Ducoffe (Acting Associate Dean, Zicklin School of Business)

Arthur Downing, Chair (Acting Assistant Vice President for Information Technology/CIO)

Andreas Grein (Associate Professor, Marketing)

Muhammad Iqbal (Undergraduate Student Representative)

Thor Kaslovsky (Graduate Student Representative)

David Potash (Associate Provost)

Glenn Albright (Associate Professor, Psychology)

John Wahlert (Professor, Natural Sciences, Weissman School of Arts and Sciences)

Joseph Weintrop (Professor, Accountancy, Zicklin School of Business)

 

Background

In the first year of the student technology fee (2002-03) the College concentrated on addressing serious deficiencies in access to student computing resources and user support. The following are some of last years achievements, many of which were implemented in time for the start of classes last September:

  • One-third of all student desktop computers were replaced.
  • Twelve new computer labs were opened.
  • A student help desk was established.
  • Assistive technology for students with disabilities was improved.
  • Wireless access was initiated across campus.
  • New software was licensed for student access computers.
  • A web-based e-mail system was launched.
  • Technology workshops were offered to students.
  • E-training opportunities were introduced.
  • Electronic course reserves replaced the librarys print-based service.
  • Hardware in the laptop loan program was upgraded.
  • Graphing calculators were loaned to 200 students.
  • Scanners were added to the computer labs.
  • Thirty-five online research databases were acquired.
  • All students received an allotment of free laser printing.
  • Over 150 students were employed in technology support services.

 

In December 2002 the Zicklin School of Business arranged for doctoral students in one of its Management courses to survey Baruch students (N = 315) regarding the resources and services implemented with the student technology fee as well as their priorities for future spending. Among the findings were:

 

  • Graduate students are less satisfied with computer availability and printing services than undergraduates.
  • Satisfaction with the help desk is high among graduates and undergraduates.
  • Graduate students prefer evening lab hours while undergraduates prefer midday hours.
  • Training workshops are of interest to 71% of undergraduate respondents and 59% of graduate students.
  • Students are most interested in workshops that provide Web-related skills.
  • Ninety-three percent of the respondents report having on-campus access to all the software they need.

In the second year, the goal will continue to be to improve academic computing resources for students giving priority in the distribution of funds to resources that directly support curriculum-based learning opportunities.

 

Student Technology Fee Priorities for 2003-04
  • Staffing for Student Computing Services (22%)
    Funds will be used to support computer laboratories, computer service desks, and other student computing services. The Baruch Computing and Technology Center (BCTC) will determine whether an additional lab may be designated for use by graduate students.
  • Desktop Computers for Student Computer Laboratories (26%)
    One-third of the student access computers on campus will be replaced. This will continue the scheduled three-year refreshment cycle.
  • Expansion of Laptop Loan Program (5%)
    The successful laptop loan program operated by the library for over three years will be expanded. The service station will be moved from its current shared location to a counter dedicated for this purpose. A satellite distribution point in the Newman Vertical Campus also will be established.
  • Web Access Stations (5%)
    The college will investigate the placement of web access stations in high traffic areas around campus.
  • User Education and Support (8%)
    Funds will be used to support a variety of learning opportunities for students and faculty: (1) Two full-time staff will continue to assist students at the help desk and provide a regular schedule of weekly technology workshops. (2) Additional e-learning accounts will be obtained for students. (3) A collection of books on the use of information technology will be housed in the main computing lab for consultation and loan. (4) The Director of Instructional Technology will work with the Associate Provost for Faculty Development to arrange opportunities for faculty members to acquire more sophisticated visualization competencies that will advance the instructional use of digital multimedia.
  • Student Laser Printing (6%)
    The system that manages the allocation of free printing to students will be extended to more locations on campus. Funds will be applied toward the purchase of printers, the license for the print management software, toner, and paper.
  • Assistive Technology (3%)
    The Office of Services for Students with Disabilities will identify items necessary to improve access to computing resources for the students it represents.
  • Software for Student Academic Computing (5%)
    Software licenses obtained in year one of the plan will be extended. The BCTC will solicit recommendations for additional software from faculty members.
  • Digital Library Services (10%)
    The Newman Library will maintain subscriptions to full-text electronic resources, including the Bloomberg service available in the Subotnick Financial Services Center.
  • Online Student Services (8%)
    Funds will be used to promote self-service access to student services via the Web, including synchronous communication with staff. The areas of attention are likely to be career development, computing help desk, curricular advisement, and peer tutoring. Initiatives will include the further development of student communities around organizations on Blackboard and the continuation of electronic reserve and reference services. If necessary, funds will be applied toward the critical acquisition of a user-friendly degree audit system.
  • Wireless Access (2%)
    Representatives of undergraduate and graduate student government will identify priority locations on campus for the addition of wireless access points.