Baruch Computing and Technology Center (BCTC)

Baruch College Quick Reference Guide Mitel Phone System

Telephone Services Phone Instructions

 

Baruch College Main Telephone Number:  (646) 312-1000

To make an internal call
Dial 4-digit extension

Note:   The College has two exchanges:  (312) for the North Campus; (660) for the South Campus.  However, only 4-digits need be dialed for inter-campus calls.

 

To make an external call
Dial 9 + number

Telephone Directory

   http://www.baruch.cuny.edu/directory (College information)

   http://www.superpages.com

   http://www.yahoo.com

 

Telephone Helpdesk
BELL (X 2355)

 

Telephone Website
http://www.baruch.cuny.edu/bctc/phone/index.htm   

 

For Repairs or Assistance
Call the Helpdesk

 

For Changes in Service (add/move/change a phone, request a long distance authorization code, change user name)

   http://www.baruch.cuny.edu/bctc/phone/index.htm

USEFUL PHONE INFORMATION

 

To Transfer Calls to Another Extension
  • While call is on the line, press Trans/Conf key   
  • Dial the other extension
  • Announce the caller
  • Press the Release key or hang up to transfer the call.  To retrieve the call and return to the caller, press the Cancel key

  

Conference Calls (maximum of 6 parties)

  • Dial the first party and establish connection
  • Press the Trans/Conf key
  • Dial the next party and establish connection
  • Press the Trans/Conf key
  • Repeat until all parties are included

 

Redial The Last Number Called

   Pick up the receiver and press the Redial key      

 

To Call Forward Your Extension
  • Press the Superkey
  • Press the No key until “Call Forwarding?” appears
  • Press the Yes key
  • Press the Next key until “Always” appears
  • Press the Review key
  • Press the Change key
  • Press the Program key
  • Dial the extension you would like calls to be forwarded to
  • Press the Save Key
  • Press the Superkey
 
To Create Speed Dial Buttons (within the College)
  • Press the Superkey
  • Press the No key until “Personal Keys?” appears
  • Press the Yes key
  • Press a speed dial button that is not a line appearance
  • Press the Change key
  • Press the Yes key
  • Enter the extension #
  • Press the Save Key

 

To Create Speed Dial Buttons (outside the College)
  • Press the Superkey
  • Press the No key until “Personal Keys?” appears
  • Press the Yes key
  • Press a speed dial button that is not a line appearance
  • Press the Change key
  • Press the Yes key
  • Enter 9+ the number you want to save
  • Press the Save Key

 

Using the Phone Book Feature (for Model 4025 and 4150 phones)

  • Press the Phonebook key
  • Press the appropriate button on the keypad until the first letter of the last name is shown in the display
  • Press the à key
  • Press the appropriate button on the keypad until the second letter of the last name is shown in the display
  • Press the Lookup key
  • If necessary, press the Next key until you see the correct name
  • Press the Call key.  The system will automatically call for you.

 

I.e., to search for Charles Darwin’s extension:

Press Phonebook

Enter the Desired Name:  D (key 3 DEF)

A (key 2 ABC)

R (key 7 PQRS) continue to press the 7 key (3 times) until you reach the letter R

 

If the name is part of the Baruch directory, DARWIN will appear.