Skip to content

Baruch Computing and Technology Center (BCTC)

Microsoft Office 2013 Frequently Asked Question Page

1. Why is the College moving to Office 2013?

Baruch College is moving to Office 2013 to maintain the latest technology in both Academic and Administrative areas. Microsoft will be limiting their technical support for the Office 2010 Application in the years to come.

2. What is included in this update?

The Office Productivity Suite for Baruch College will include; Outlook, Word, Excel, Power Point, Publisher. Access will be provided on an as needed bases. Visio, SharePoint Work Space, Info Path Filler, Info Path Designer will be installed on an as needed bases for instructional use.

Some advance features documented on Microsoft’s site may not be available at the College as functions may require backend in systems that could not be installed. For information on specific features or functions please contact the BCTC Help Desk.

3. How will this update affect me?

There are various ways to update Office 2013. The BCTC staff will inform Employee in advance update process. Employee will need to be away from their machines for 45 minutes to allow a technician to complete the required update.

4. Will I lose any data?

Employees will not lose any data while updating to the new Office 2013 platform or Email System. The College will only be upgrading the software to employee desktops.

Installation Questions

5. What is the Ribbon?

The ribbon was introduced in Office 2010, is Office’s new navigation bar or tool bar. The Ribbon now provides easy to use icons to quickly connect to functions. Take time to review the new toolbar command from Office 2013 with this interactive tutorial.

6. Do I have to update to the new platform?

All Baruch employees workstations will be upgraded to the new Office 2013 Platform as Microsoft and the College will be limiting support for the Office 2010 Applications.

7. What are the new features?

Microsoft Office comes with a host of new features focusing on document sharing and collaboration. Users can now edit PDF files and make changes to forms within Word. In addition, a start screen has been added when opening word which makes more options available to the user. Outlook interacts efficiently with attachments, allowing users to download and access them easily.

8. How does Office 2013 affect Mac Users?

Microsoft Office 2013 is currently not available on workstations running Mac OS X. Office for Mac 2011 is the latest version available. Microsoft has not yet announced any MS Office offerings for Mac OS X workstations.

9. How do I obtain assistance and support?

Employees are encouraged to view the guides and video tutorials we have linked on our web page. Visit our Quick Guides and “Training Videos” sections for tutorials and training. If you experience any technical issues that require assistance beyond the guides and tutorials, please contact the help desk.

10. Can I get a copy of Office 2013 to use on my home PC?

Faculty and Staff are eligible to download a licensed copy of Microsoft 2013 by visiting the eMall within the CUNY Portal. The Home or Personal section describes how to go about attaining your copy of Office 2013 for home or personal use.

11. How can I update my laptop?

Updates to laptops will depend on the age and the hardware installed within the equipment. System requirements must be met before MS Office 2013 can be installed. For College-issued equipment please contact the BCTC Help Desk for assistance and support.

12. Where do I go if I have a technical issue with MS Office 2013?

The BCTC Help Desk is available seven days a week for your convenience. Please call or email the Help Desk at 646-312-1010 or or visit us at