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Baruch Computing and Technology Center (BCTC)

Welcome to the New Forest
Simplifying User Access to Baruch's Networks



Understanding Network Accounts at Baruch:
From the "Old Forest" to the "New Forest"

All members of the Baruch community are issued an Active Directory account to access the Baruch network. Faculty and staff also use it to connect to their Baruch email. When Active Directory was originally set up, students, faculty, and staff were assigned to separate "domains"-containers where user accounts are stored. In this system, users have had to know their assigned domain (e.g., ACAD, BCTC, or STUDENT) to log into the Baruch network and its computing services. These three domains made up the "forest" of domains at Baruch.

Today, there is no longer a need to separate users this way. All users will now share a single domain, BC. There are many advantages to this "New Forest":

  • All of the Baruch services requiring an Active Directory account will be accessible with just one password.
  • BCTC will be able to update software used to run the network and consolidate different wireless networks into one "Baruch" wireless network.

The ultimate goal is to provide the latest functionality while simplifying user access to the network.

How Will the New Forest Impact You?

Faculty & Staff

To minimize user impact on faculty and staff during the transition, BCTC has already completed most of the preparatory work. This work includes, but is not limited to, (1) setting up dual authentication on all external/internal web applications; (2) establishing the new "Baruch" WiFi service, which does not require the "domain\username" format; (3) maintaining the coexistence of email delivery and calendar updates; (4) simplifying external access to email services; and (5) moving a majority of the file shares to the new forest with drive auto-mapping.

To further minimize impact, BCTC will schedule the majority of account migrations at night and during weekends, when possible. However, faculty and staff should anticipate some downtime and changes. See the drop-down menus below to familiarize yourself with the majority of these changes.
If you have any questions or concerns about the migration, please contact the Help Desk or your school's IT coordinator:

  • Computer Access

    You and your department/office will be notified by BCTC when your migration is scheduled. All computers must remain on during the migration.
    Do not power off your computer.
    Do not access your computer (either in person or over VPN) the night of the migration, as it might reboot without warning and cause you to lose unsaved work.

    The Day After the Migration: Log in as you have previously. Your username and password will not have changed.

  • E-mail
    External Access:

    If you are accessing email services via Outlook from home or using your mobile device to access your email, the settings must be reconfigured.

    Internal Access:

    When you first start Outlook, you may receive a prompt asking for credentials. Please close the message box and close and reopen Outlook. Aside from this step, all your email, contacts, notes, and calendar information will remain intact.

    Please refer to the "Help Tips & Troubleshooting"(quick jump to section) for in-depth information

  • Outlook Web Access (OWA)

    To access e-mail from a browser after you are migrated, you must use "http://MyMail.baruch.cuny.edu"
    Please refer to the "Help Tips & Troubleshooting" (quick jump to section) for in-depth information

  • Calendar Scheduling

    Scheduling appointments will continue to work between the old and new forest.

  • Shared/Resource Accounts

    All shared or resource accounts will have to be migrated along with the users in order to maintain access. If a shared or resource account is migrated and there are users in the old system, those users will lose access. This also applies if your account is migrated and the shared or resource account has not been migrated. BCTC will try to group departments/offices where possible if this occurs, but there will be occasionsdue to schedulingwhere that may not be feasible.

  • Distribution lists

    Users will still receive email from their associated email distribution lists. Distribution lists will migrate to the unified New Forest along with your email address. If a list is restricted to specific individuals, they will need to be migrated in order for it to continue to work. BCTC may need to make temporary reconfigurations to the list to allow delivery of the email.

  • VPN

    You may have your VPN service configured with saved credentials. If you have it set with "domain\username," you should change it to "username."
    Please refer to the "Help Tips & Troubleshooting"(quick jump to section) for in-depth information

  • WebServices

    All web services, except where noted below have been reconfigured to use a new dual authentication system, therefore you should continue to log into the application as before.

    Baruch Online Calendar (Active Data Calendar)

    Initially, authentication to this system will be limited to those who are still in the old forest (i.e., the domains ACAD, BCTC, and STUDENT). Those who have been migrated will be contacted separately on how future entries should be made. Once the migration is completed, the application will be cut-over and authentication restored.

  • Proofpoint Digest Safe/Block Senders

    After the account has been migrated, the safe/block senders will be removed. If you have blocked email from advertisers, you will need to re-add them to the block senders list.

    In regard to spam, the Colleges email system will continue its constant monitoring. These messages will be blocked through BCTCs systems normal routine.

  • Mobile and Wireless

    BCTC has already deployed the new SSID (Service Set Identifier) "Baruch," which will be the way for faculty and staff to access wireless services. Going forward, BCTC will remove "Baruch-FacStaff"; therefore, it is important to reconfigure your device after you have been migrated.
    To access "Baruch," you will no longer need "domain\username." Simply enter your "username" and continue with the connection process.
    Please refer to the "Help Tips & Troubleshooting"(quick jump to section) for in-depth information

  • Password Changes

    MyPassword will continue to work for the old system. For users who have been migrated to the new system, please continue to reset your passwords via desktop or call the Help Desk for assistance. BCTC plans to migrate the password management service once more than 70 percent of the user-base has been migrated. BCTC expects this to happen around mid-July.
    If you have configured a MyPassword profile, the data will be migrated to the new forest.


Students

Students were migrated over the winter break; therefore, there will not be any service downtime for them during the rest of the migration.

BCTC will, however, make wireless changes over the summer that will simplify its wireless offering. In short, "Baruch-Students" will be replaced by the new "Baruch" WiFi Service. The new service will provide higher throughput, more coverage, and represent the next step in the wireless redesign at Baruch. In addition, all Windows desktops and laptops will be upgraded to Windows 10.

The Migration: Scheduling & Other Notes

When will the New Forest Roll Out?

The migration to the new system has already begun.
Students have been migrated along with a select group of users from different areas in the College.
Your department/office will be contacted to schedule times for the migration. BCTC will migrate whole departments/offices at one time to try to keep all resources together and to simplify the overall process.
Migrations will be done primarily overnight and on weekends. When necessary, migrations will be performed during weekdays. BCTC's goal is to complete the entire migration process before the Fall 2017 semester begins.

Advanced thanks: BCTC expects there will be some pain points. But remember, by going through this process, technology services at Baruch will be greatly improved. Thank you for your patience and assistance during this transition!

Helpful Tips & Troubleshooting
Guides for Accessing Email
Guides for Accessing WiFi
Guides for Accessing VPN