Baruch Computing and Technology Center (BCTC)

myPassword FAQs

Q. What is My Password?

A. My Password is a new, convenient way for Baruch students, faculty and staff to create a security profile for their Baruch Username and Network/e-mail Login account through a series of questions with answers. This is then used for security purposes if you were to forget your password for your user name.  You would be able via a secured web-site to change your password by answering these security questions you initially set-up. This allows you to retrieve access to your account at all times.

 

Q. What happens if I am not on campus on the day that may password expires?

A. Currently only faculty and staff account passwords expire every 90 days. You can change your password on-line by visiting http://www.baruch.cuny.edu/bctc/mypassword/ and clicking on the Log-in button.  You may visit this site on the day your password expires or any day after the expiration date. Please keep in mind that in order to use a computer on-campus, the wireless network or the faculty/staff e-mail system, you will need to change your password before you will be able to regain access.

Q. How do I access My Password to update/change/edit my profile

A. Go to the following web-site: https://mypassword.baruch.cuny.edu/ and click on edit my profile.

Enter your username and password (same as if you were to log-on to a computer on campus) along with the Domain (STUDENT, ACAD or BCTC) for your account and click on Logon.

The next page will allow you to re select your (3) three questions and answers.

** For security purposes, you will not be able to view your questions or answers that you previously selected **

 

Q.  I have a Mac, how do I create or edit my profile as well change or reset my password

A. You can go the following web-site: https://mypassword.baruch.cuny.edu/ and click on edit my profile to create or edit your existing profile. You can also change or reset your password by clicking on the appropriate links.

 

Q.  How do I complete the My Password Profile on a PC while on Baruch’s campus?

A.  Instructions along with pictures are posted here: http://www.baruch.cuny.edu/bctc/mypassword/completeprofile.htm

 

Q. I have forgotten my password, how do I use the My Password tool to reset/change my password?

A.  Instructions along with pictures are posted here: http://www.baruch.cuny.edu/bctc/mypassword/completeprofile.htm

You can go the following web-site: https://mypassword.baruch.cuny.edu/ and click on reset my password.  Students, faculty and staff must enter their username (one that they use to log into the computers on campus with) and select their domain and click Submit.

 

Q. I am trying to reset my password, but the system will not take one of my answers to a challenge question?

A.  Please make sure that you are correctly typing in the answer. Make sure that the CAPS key is not on by accident unless your typed your answer in CAPS. If you still cannot answer one of your questions, the Help Desk will need to reset your password manually.

Q. What are the Password Requirements?

A. Our Password Requirements are as follows:

  • Your Password must be at least 8 characters long.
    • It must contain at least one uppercase letter.
    • It must contain at least one numeric character OR one special character ($, #, @, !, &).
    • It can not be one of your 4 previous passwords.


Q. I received an e-mail stating my password will soon expire in X number of days, what does this mean?

A.  All faculty/staff network/e-mail account passwords will expire every 90 days. Prior to these 90 days, you will receive an e-mail to your Baruch College e-mail account notifying you of your password that will soon expire.  You may prior to the expiration date go the web-site https://mypassword.baruch.cuny.edu/ and change your password. You may also wait to the day of or the next following day(s) if you plan on being on campus and log into a PC (Not for Mac) and at that time you will be notified that your password is expired and can change your password.

 

Q. What happens if my password expires and I do not change my password?

A.  Once the date comes that your password will expire, if you do not change your password, you will not be able to log into a computer on campus, access the wireless network nor access your (faculty/staff) e-mail until you have changed your password. Please either log into a PC Computer on campus and once prompted to change your expired password you change your password or log on to the My Password web-site https://mypassword.baruch.cuny.edu/ and click on change my password.