Baruch Computing and Technology Center (BCTC)

Help Desk Alerts

  • Telephone Service Interruption - South Campus 4/24/14   

    UPDATE: Service has been restored..
    Users at the South Campus are experiencing problems making and receiving telephone calls from inside/outside the South Campus.  Internal calls within the entire campus are working.  Please be advised that the vendor and College are working together to quickly resolve the problem.
    Updated 2:15pm 4/25/14

  • Blackboard Notification: Schedule Maintenance  4/25/14

    On Friday, April 25, 2014 from 2:00 A.M. to 6:00 A.M Blackboard Managed Hosting (BMH) will be performing maintenance on CUNY’s Blackboard database.

    Service interruptions are not expected as a result of this maintenance.
    Updated 8:13pm 4/24/14

  • Security Alert - OpenSSL - Heartbleed - 4/11/2014
    The press has reported a serious flaw in OpenSSL, a common technology used to support secure communication via the web.  The flaw, known as Heartbleed, could be exploited to read encrypted information such as passwords.  As soon as the news about Heartbleed was available, the Baruch Computing & Technology Center assessed the College’s local systems and found only one service that was vulnerable; it was remedied immediately.  We have contacted the vendors of our hosted services and all have reported that our service was either not vulnerable to the threat or the threat has been addressed.  We have reached out to system administrators in the schools and administrative departments to identify any use of hosted services that we may not know about.

    Members of the Baruch community should be cautious about e-mail messages that they may receive to re-set accounts during the next few weeks.  It is likely that individuals will try to exploit the publicity around Heartbleed to get users to divulge their passwords or other private information under the guise of addressing the problem.  Please remember that the College will never ask you for your password via e-mail.  If you receive a request that seems to come from the College and asks for personal information, please report it to the helpdesk (x1010).  Although we are not forcing password changes on Baruch accounts, please feel free to change your password as one safeguard.

  • Blackboard Notifications – Unintended Email Alerts – 4/4/14
    There are reports of Notifications being sent by Blackboard to the community after a recent upgrade. Our team is aware of the issue and working with CUNY and our hosting provider on a solution. Click here for a temporary fix.
    Updated 8:13am 4/24/2014





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BCTC Information

Spring Semester Hours

Help Desk
Phone: (646) 312-1010

Monday through Thursday
8AM - 9PM
8AM - 7PM
Saturdays & Sundays
9AM - 5PM

BCTC Library
6th Floor Computer Lab
Phone: (646) 312-1102

Spring Break Hours:
April 14th - April 22nd

Monday - Sunday

9 AM - 9 PM

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