Baruch Computing and Technology Center (BCTC)

Blackboard Frequently Asked Questions

What is Blackboard?

Blackboard is an online course management system which provides off-campus access to course materials, assignments and class discussions. Increasingly, class lectures are made available in streaming video format for review and further study.

How do I login to Blackboard?

Login to Blackboard resuires a CUNY Portal Account.

How do I change my email address in Blackboard? Students are not able to change their email address in Blackboard since Office365 is the Official Student email at Baruch.

I am registered for classes but the courses do not appear under "My Courses."

Your problem is likely due to one of the following:

  1. It may take as much as 72 hours for the Blackboard system to be updated from the registration information. If you recently registered in a course, please allow for the 72 hour period to end before contacting the BCTC Helpdesk.
  2. Your instructor has not set the course as "available" to students. Not all Baruch faculty members utilize Blackboard for their courses. Those faculty members who choose not to use Blackboard will not set their courses as "available," and thus these courses will not appear on your course lists. If you are unsure whether or not your professor is using Blackboard, please inquire with that professor. If you are told by the professor that Blackboard is being used and the course is "available," please contact the Computing and Technology Help Desk for assistance.

How do I check if a course is on the Blackboard or not? How do I preview a course?

In Blackboard, click on the "Course Catalog" button on the left of your screen.

In the search box, type in the Course Number (e.g. CIS 9000).

Be sure to put a space between the course and the number.

Click the "GO!" button.

All the CIS 9000 courses will be listed on the screen. The courses that have the  "preview" option will have a preview button on the right side of the course name. Click on the button to preview the course.

I am sure that my course is on Blackboard. I still cannot log on. What should I do?

Occasionally, some students may not appear on Blackboard, although their faculty have created course sites. If that is the case, please contact the Computing and Technology Help Desk.

Can I still retrieve the course documents without having to log on? (What can I do using the preview button?)

Depending upon your teacher's course settings, you can read and retrieve the course announcements, course information, staff information, course documents, and course assignments using the preview button.

I log on but why do I not see all the courses that I am enrolled in?

Being enrolled in a course does not necessarily mean that the course is on Blackboard. Of all the courses that you are enrolled in, you will see only those that are posted on Blackboard by the faculty.

Can I access Blackboard from home or work? Yes, Mozilla Firefox is the recommended browser when accessing the CUNY Portal and Blackboard. Please be sure to use the latest versions of this software. Click here for Software Downloads to facilitate the use of our site.