Baruch Computing and Technology Center (BCTC)

Learn about Technology @ Baruch

Help Desk Alerts

  • Service Restored - Staff Email Access- 9/4/2015
    Service has been restored.
    Updated 9/4/2015 9:33AM
  • Issue when loading "My Blackboard Content"
    Users are reporting issues when attempting to view the "My Blackboard Content" area after being logged into Blackboard. Click HERE for an example of what they are seeing. CUNY Central is aware of this issue and attempting to have it resolved as soon as possible.
    Updated 9/2/15 12:10PM
  • Newman Building - Emergency Phone Maintenance - 9/4/15, 7:30AM - 8AM
    This Friday morning, September 4, 2015, starting at 7:30 AM until 8:00 AM, the phone system for the Newman building will be unavailable for emergency maintenance. Service will be restored by 8:00 AM if not before. Please inform your staff so they are aware in case they are in the office at that time.

    Updated 9/2/15 8:11PM
  • CF MyInfo - Schedule Lookup, Room Numbers and more
    As a reminder, students and faculty are urged to utilize CF MyInfo to view their course schedule, room locations and more. You must sign in with your CUNY Portal account and credentials.
    NOTE: While the information in MyInfo is typically a day behind, the information in MyInfo right now was last updated August 31st. CUNY Central is aware and will resolve the issue as soon as possible.
    Go to the CF MyInfo page.
  • Faculty - Make Your Blackboard Course Visible to Students
    Students will not see your course until it is made "available." To do this, go into your course in Blackboard. Once there, from the control panel on the left menu, click Customization > Properties. Find "Set Availability" and select Yes. Scroll down and click Submit.
  • Students Unable to See Courses in Blackboard
    There are a large number of students who are not able to see their courses in Blackboard due to them having multiple accounts in CUNY Portal. CUNY's Central Office is aware of this issue and is working on resolving it as soon as possible. We ask that Faculty make accommodations for these students wherever possible.
  • Blackboard - Course Size Limits - Beginning Summer 2015
    In order to manage Blackboard course size efficiently, the CUNY Central Blackboard Steering Committee has implemented a course size limit policy starting Summer Session 1. Click the following link for more information: http://www.baruch.cuny.edu/bctc/intech/course_size.htm
    Updated 9/2/15 8:11AM

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